EXCHANGES AND RETURNS

Whilst we have complete confidence in your enjoyment of all our products, if you are not completely satisfied with your order for any reason we will gladly exchange your purchase or provide a credit note to your account.

We ask that within 48 hours of receiving your delivery you request an Authorisation Number by emailing us at online@designaspace.com.au. The returned items must be received by us within 7 days for domestic orders or 14 days for international orders of being notified of your Authorisation Number. Please make reference to your Sales Receipt and Authorisation Number in the returned package.

The returned Items must be in original condition, unused, unworn, unaltered and unwashed, with garment tags attached and packaging intact. Returned items that do not fit the above will not be accepted.

Exchanges will be made promptly upon receipt of the item. Please be aware that you will be required to pay any difference in cost and any additional shipping, taxes and import duties if applicable. Initial shipping charges for returned goods are not refundable unless the items are found to be faulty. Your own return postage costs are not refundable. Credit notes must be used within 3 months of the date of it being raised and can be redeemed online or at any of our store locations. For security we recommend that you send your item back using registered post to ensure safe delivery, we cannot be liable for any lost returned items.

Returns by mail

Please post your item, with reference to the Sales Receipt and Authorisation number to:

Design A Space Online

142 Chapel St. Windsor

VIC 3181 AUSTRALIA

Returns in Person

If you wish to make an exchange or return in person please indicate this when requesting an Authorisation Number. We can then direct you to the most appropriate store as not all designers showcased online are available at all 3 locations.

We ask that you present your Sales Receipt as proof of purchase and Authorisation Number upon making a return or exchange in store.

For any questions regarding our exchange and returns policy, please email us at

online@designaspace.com.au